Get To The Grapes

I wrote a post praising Zappos‘ customer service ( Zappos: The Nordstrom of Customer Service?) and that was before I read this:The 10 Reasons “I love Zappos” issue via www.gaspetal.com.

Customer service can make or break a brand and it all starts at the top – CEO’s listen up!

This entry was posted on Sunday, June 20th, 2010 at 7:31 pm and is filed under Customer Experience. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.